01 The Challenge
Hiring at the speed of a global delivery network.
Operating one of the world's most complex logistics infrastructures means hiring can never be the bottleneck. Peak seasons, network modernization programs, and the ongoing shift toward automation and technology-enabled operations all demand a talent partner who can move at enterprise tempo — without sacrificing the precision that large-scale operations require.
The challenge wasn't just volume. It was calibration. Finding operations leaders who could manage the complexity of a global network, technology professionals who understood the intersection of logistics and digital transformation, and transportation specialists who could work across a multi-layered, MSP-managed program — all while maintaining a high submitted-to-hire standard.
The Approach
3i People embedded as a programmatic workforce partner — not a transactional vendor. We built deep familiarity with the client's hiring culture, role requirements, and internal scorecards across three distinct practice areas: operations and distribution, transportation and logistics, and technology modernization.
Leap Tiger™, our proprietary AI talent platform, was calibrated to the client's specific evaluation criteria — going beyond titles and keywords to surface candidates who matched on both technical capability and operational fit. This allowed us to deliver high-quality shortlists rapidly, even during peak-season surges when speed and precision have to coexist.
We maintained a consistent team of senior recruiters assigned to this account — specialists who understood the difference between a last-mile operations manager and a network planning director, between a WMS engineer and a supply chain data architect. That continuity compounded over time into institutional knowledge that no on-demand vendor can replicate.
The Results
A multi-year partnership delivering talent across operations, transportation leadership, and supply chain technology — consistently hitting 24-hour average time-to-first-submit and a 40% submitted-to-interview rate across the program. On-demand surge capacity for peak hiring cycles, with zero degradation in quality or delivery speed.
What started as a targeted engagement became a long-term partnership — built on the 3i model of accountability, deep institutional knowledge, and a commitment to outcomes rather than activity.